Clause 01
Acceptance of Terms
By using this website, you agree to these Terms and to the lawful use of the information provided here. If you do not agree, you should not rely on the website or submit an inquiry through it.
Acceptance of Terms
By using this website, you agree to these Terms and to the lawful use of the information provided here. If you do not agree, you should not rely on the website or submit an inquiry through it.
Clause 02
Scope of Services
Clean Slate provides residential and office cleaning services focused on move-in and move-out work, including empty-property deep cleaning and kitchen and appliance cleaning. The scope of any service is confirmed after an initial inquiry and property review, and any condition photos provided may be used to assess the work.
Core Terms
Review the operating conditions below together with the linked references before using services, placing orders, or requesting changes. These clauses outline the working scope, approval path, payment handling, and cancellation-related responsibilities applied in routine delivery.
03
Quotes and Payment
Any price information is indicative only until the property scope and condition have been reviewed. For larger projects, a custom quote may be issued, and a deposit may be requested before work begins. Accepted payment methods are confirmed separately for each engagement.
04
Service Conditions
Service arrangements depend on property access, appointment confirmation, and the information supplied by the customer. Standard cleaning supplies are included unless otherwise agreed, but the service does not include hazardous material removal, biological waste handling, construction waste removal, pest control, mold remediation, or specialist restoration.
All website content, including text, layout, and branding, is owned by or licensed to Clean Slate and is protected by applicable intellectual property laws. You may not copy, reproduce, or reuse such content without prior written permission, except where permitted by law.
05
Intellectual Property
All website content, including text, layout, and branding, is owned by or licensed to Clean Slate and is protected by applicable intellectual property laws. You may not copy, reproduce, or reuse such content without prior written permission, except where permitted by law.
ReferenceEU Consumer Rights
06
Limitation of Liability
To the extent permitted by law, Clean Slate is not liable for indirect or consequential loss, or for issues arising from incomplete instructions, restricted access, or conditions not disclosed before the visit. No guarantee is given that every stain, odor, allergen, or defect will be removed, and no medical-grade or sterilizing result is promised.
ReferenceEU Commission
07
Clause Summary
Governing Law
These Terms are governed by the laws applicable in the relevant jurisdiction for the business, and any dispute should first be raised with Clean Slate in good faith. If a matter cannot be resolved informally, it may be referred to the competent courts or authorities having jurisdiction.
08
Clause Summary
Contact and Changes
Questions about these Terms or about a service inquiry may be sent through the contact details published on this website. Clean Slate may update these Terms from time to time, and the version posted on the website will apply from the time of publication unless stated otherwise.